At Jums World Private Limited, we are committed to providing quality services and customer satisfaction. Please read our Refund and Cancellation Policy carefully to understand your rights and responsibilities when using our services.
a. Free Trials
We may offer a free trial for certain plans.
If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan and the applicable fees will be charged.
b. Cancellations
You may cancel your subscription at any time via your account dashboard or by contacting our support team at info.jumsworld@gmail.com
When you cancel, you will continue to have access to the service until the end of your current billing cycle.
No partial refunds are provided for unused time in a billing cycle after cancellation.
c. Auto-Renewals
All subscriptions automatically renew unless cancelled before the renewal date.
You will receive a notification before your subscription renews, where applicable.
We offer refunds under the following circumstances:
Technical Issues: If a service was not delivered due to technical failure on our end and our support team is unable to resolve the issue within a reasonable time.
Unauthorized Charges: If you believe a payment was made in error or fraudulently, please contact us within 7 days of the charge.
Refund Request Window: Refund requests must be submitted within 14 days of the original payment date.
Setup fees or onboarding costs (if applicable)
Used referral credits, bonuses, or rewards
Customized services or consultations
Charges incurred from third-party integrations
For one-time purchases (e.g., referral credit packages, digital assets):
Refunds are only available if the product/service was not delivered or is defective.
All refund requests must be made within 7 days of purchase.
Initiating a chargeback without first contacting our support team may result in account suspension and forfeiture of any referral rewards. We strongly encourage you to contact us first to resolve any billing issues.
If you have any questions or would like to request a refund or cancel your service, please contact:
+91-9384622369